Shipping:

  • It may take 6-12 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
  • Shipping Fees and Timing : Free standard shipping in the United States. We strive to deliver your order within 3-7 business days in the United States and within 8 business days in Europe.
  • To track your order, please visit your Ridgesun account or the shipping confirmation email.

Return value:

  • 100% Money Back Guarantee, our return policy is 90 days . Purchases made online can be returned online or in stores for free.
  • Or to register a return online ,Contact the client service. Register your returns online by connecting to your Ridgesun account.
  • Items purchased with PayPal can be returned online or exchanged at a self-supporting store
  • Prepare the package : Put the item in the original package and place it with the original receipt.
  • Delivery of packages to UPS : Unload your packages at the UPS store or collection point.

Inquiries  support@ridgesun.com  (Business days: 8 hours a day, 5 days a week)